We guarantee work on every research program to be performed with professional due diligence. Our research is conducted in accordance with the highest professional standards and in full compliance with the Code of Ethics of the Association of Professional Genealogist; The Board for Certification of Genealogists and the Standards for Genealogical Research of the National Genealogical Society. Due to the number of variables involved in genealogical research it is not possible to guarantee specific results for any given research request.

If it is not feasible to give you your money's worth, we'll tell you so, and provide you recommendations, without charge. If we can't do what you want, we will tell you why; and we will try to locate someone who can. Customer satisfaction is our principle goal. If you're not satisfied with our work, neither are we!